www.shivanandnarresh.com is committed to deliver your order with good quality packaging within given time frame. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How long does it take for an order to arrive? Swimwear ( Maillots, Bikinis, Trikinis and Men’s Swimwear) would be delivered in 10 days and every other product would be delivered within 3 weeks of the order placement or as per the delivery date specified by you at the time of placing the order. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care number or email us mentioning your Order ID. We will personally ensure that the issue is satisfactorily resolved. Please make sure that the original product tag and packing is intact when you send us the product back.
The brand does not entertain any returns or refunds. Any disparity, if genuine, will be resolved by issuing a credit note of the concerned amount.