The Products can be exchanged within a week’s time, given that they are in perfect conditions. Please make sure that the original product tag and packing is intact when you send us the product back.
- In case of Swimwear , the hygiene tag should be intact.
- No exchange will be provided on customised products.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care number or email us mentioning your Order ID. We will personally ensure that the issue is resolved satisfactorily. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
Any product that exhibits physical damage to the box or to the product
Any product that is returned without all original packaging, and all other items originally included with the product at the time of delivery.